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Legal terms for your ajr888 account

Your legal terms, privacy rights, and wallet record rules sit in one place, so you can open your account knowing how DANA, OVO, GoPay, and QRIS activity is…

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ajr888 Legal terms for your ajr888 account
CONTACT PATHS

Contact routes for legal questions

Legal questions need a clear record, so we keep contact paths tied to your account activity. Use live chat for short clause questions, email for document requests, and the account form when you need a change to stored details. Our team replies in English for Indonesia accounts and may ask for your username, phone number, last login device, or QRIS reference before any record is discussed.

Team online

Live chat

Use live chat from the footer after login between 09:00 and 01:00 WIB. We can point you to the clause, capture your request ID, and explain the next account step.

Legal email

Send document requests to [email protected] with your username, registered phone number, and the date of the issue. We reply with the next action or ask for identity checks if needed.

Account form

From your account menu, open Profile > Help > Legal Request and choose data copy, correction, or account access. Attach only the files we ask for, because extra images slow the identity check.

DATA CONTROLS

Data controls behind your legal rights

Legal rights are easier to use when records are tidy. We connect account data to practical events: sign-in device, payment reference, game area entered, support case, cookie choice, and security change.

Account data

When you create an account, we store your username, phone number, login history, and security actions. These details help us confirm ownership before we answer a legal request or change stored data.

Payment trail

DANA, OVO, GoPay, and QRIS references are kept with time, amount, wallet status, and account match. We use these records to trace payment questions and to prevent changes without proof.

Cookie choices

Our cookie banner records your browser choice and device session. You can clear browser cookies at any time, but some account security cookies are needed to keep login and payment checks working.

Sign-in security

If a sign-in looks unusual, we may ask for a code, password reset, or payment reference before account access continues. Check Security > Sessions in your profile to remove devices you do not know.

Record retention

We keep account and payment records for legal, security, and dispute needs. When a record no longer needs active use, we restrict who can see it and remove it when allowed.

Change requests

For name, phone, or data corrections, send the request from the logged-in account when possible. If you cannot log in, email [email protected] and include enough details to match the account.

Legal answers before you open your account

Before you create an account, these answers explain the legal points we are asked about most: access by location, stored account data, payment records, device loss, and how to contact us. We keep each answer tied to a practical action, so you know which account path, channel, or document to use when a legal issue needs attention.

Access depends on local law and is available only where local law permits. If your location or local rules do not allow access, you should not create an account or continue using one.

We store account details such as username, phone number, login device, security actions, and payment references. These records help us confirm ownership when you ask for access, correction, or account-related legal help.

Yes, send the request from Profile > Help > Legal Request after login. We may ask for an identity check and a recent payment reference before changing details tied to security or wallet records.

Each payment entry is logged with time, amount, channel, wallet status, and account match. We use those details to answer disputes, confirm payment history, and prevent another person changing your records.

Only team roles that need the case can see your request, such as support leads, payment checks, or account security. We keep the case tied to your request ID and account history.

You can ask for eligible account data through the logged-in request form or [email protected]. We confirm account ownership first, then send the available records or explain why a record cannot be shared.

Use another device to change your password, then open Security > Sessions and remove the lost device. If you cannot log in, contact live chat or email with your username and phone number.

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